Into Orders usually ship within 24-36 hours, once your order has been shipped, an e-mail will be sent within the next 48 hours reflecting that your order has been shipped with tracking numbers. It indicates which carrier was used and a method for monitoring the order at the door. Please allow 7-12 days for delivery. Into Orders may be delayed for the following reasons:
- "Bill To" and "Ship to" addresses are not the same thing.
- Order is pending a credit approval and verification.
- A product is currently out of stock.
- An order which requires special customization.
- An order is shipped to a special location such as Alaska, Hawaii, or APO / FPO.
Delivery is guaranteed. In the event that the package is lost or seized we will reship once at our expense. We are not responsible for any import tax or duty charged to your package. Import is the responsibility of the customer.
You can use the following links to track your package.
If your tracking number starts with M or V then your package has been shipped with UPS and you should follow to www.ups.com